Outage in Bandwidth

Bandwidth Local Market Impairment - 923 - Mansfield OH

Resolved Minor
February 03, 2023 - Started almost 2 years ago - Lasted 2 days
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 923 - Mansfield, OH
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/05/2023 10:20AM

Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 02/03/2023 12:22 ET
Stop Time: 02/04/2023 12:31 ET

MONITORING almost 2 years ago - at 02/05/2023 09:00AM

Update: A fix has been implemented and we are monitoring the results

MONITORING almost 2 years ago - at 02/05/2023 05:04AM

Update: A fix has been implemented and we are monitoring the results

MONITORING almost 2 years ago - at 02/05/2023 01:26AM

Update: A fix has been implemented and we are monitoring the results

MONITORING almost 2 years ago - at 02/04/2023 09:04PM

A fix has been implemented and we are monitoring the results

IDENTIFIED almost 2 years ago - at 02/04/2023 04:53PM

Update:Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED almost 2 years ago - at 02/04/2023 03:36PM

Update:Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED almost 2 years ago - at 02/04/2023 10:55AM

Update:Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED almost 2 years ago - at 02/04/2023 06:57AM

Update: Our carrier is continuing to isolate the cause of this incident.

IDENTIFIED almost 2 years ago - at 02/04/2023 02:55AM

Update: Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING almost 2 years ago - at 02/03/2023 10:55PM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING almost 2 years ago - at 02/03/2023 06:55PM

Update: Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING almost 2 years ago - at 02/03/2023 02:53PM

Update: Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING almost 2 years ago - at 02/03/2023 10:08AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

INVESTIGATING almost 2 years ago - at 02/03/2023 06:06AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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