Outage in Bandwidth

Canada Origination Incident

Resolved Maintenance
February 16, 2023 - Started over 2 years ago - Lasted about 19 hours
Official incident page

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Outage Details

Bandwidth teams have identified an incident impacting origination calls to Canada-based TNs. These calls may not complete as expected. This incident is attributed to an industry condition impacting telephony in BC and Alberta.
Components affected
Bandwidth Inbound Calling - Canada (SIP)
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/17/2023 03:46PM

We've confirmed stability, and we're considering this incident resolved.

MONITORING over 2 years ago - at 02/17/2023 12:07AM

Mitigation has taken effect and we’re observing traffic has returned to expected levels. We’ll monitor for stability.

IDENTIFIED over 2 years ago - at 02/16/2023 09:44PM

Mitigation for the issue is being implemented at this time and we'll continue to provide updates as the incident progresses.

IDENTIFIED over 2 years ago - at 02/16/2023 08:25PM

Bandwidth teams have identified an incident impacting origination calls to Canada-based TNs. These calls may not complete as expected. This incident is attributed to an industry condition impacting telephony in BC and Alberta.

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