Outage in Bandwidth

Bandwidth Local Market Impairment - 736 - Monterey, CA

Resolved Major
March 01, 2023 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted. We are currently working with our carrier for resolution.
Components affected
Bandwidth 736 - Monterey, CA
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/03/2023 05:26PM

Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored.
This incident is being resolved.

Start Time: 03/01/2023 19:52 GMT

Stop Time: 03/03/2023 14:22 GMT

MONITORING over 1 year ago - at 03/03/2023 04:35PM

Update: We have observed services in this market have recovered and our carrier is finalizing repairs.
This incident will be resolved when we confirm all repairs are complete

IDENTIFIED over 1 year ago - at 03/03/2023 11:45AM

Our carrier has identified an equipment malfunction and is working to obtain replacement.

IDENTIFIED over 1 year ago - at 03/03/2023 07:45AM

Our carrier has identified an equipment malfunction and is working to obtain replacement.

IDENTIFIED over 1 year ago - at 03/03/2023 02:00AM

Our carrier has identified an equipment malfunction and is working to obtain replacement.

IDENTIFIED over 1 year ago - at 03/02/2023 10:07PM

Update: Our carrier has identified an equipment malfunction and is working to obtain replacement.

IDENTIFIED over 1 year ago - at 03/02/2023 04:39PM

Update: Our carrier has identified an equipment malfunction and is working to obtain replacement.

INVESTIGATING over 1 year ago - at 03/02/2023 09:20AM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING over 1 year ago - at 03/02/2023 05:19AM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING over 1 year ago - at 03/01/2023 11:54PM

Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING over 1 year ago - at 03/01/2023 07:54PM

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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