Outage in Bandwidth

Bandwidth Local Market Impairment - Lata 256 - Clarksburg, WV

Resolved Minor
April 28, 2023 - Started over 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 256 - Clarksburg, WV
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 04/29/2023 03:40AM

Final: Final: Our carrier has completed all necessary repairs (fiber cut) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/28/2023 07:34 ET
Stop Time: 04/28/2023 06:43 ET

MONITORING over 1 year ago - at 04/28/2023 11:52PM

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

IDENTIFIED over 1 year ago - at 04/28/2023 08:35PM

Our carrier has identified a fiber cut and is working to complete repairs.

INVESTIGATING over 1 year ago - at 04/28/2023 04:36PM

Update: Our carrier is continuing to isolate the cause of this incident.

INVESTIGATING over 1 year ago - at 04/28/2023 11:57AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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