Outage in Bandwidth

Bandwidth Local Market Impairment - LATA_220 - Pleasantville, NJ

Resolved Minor
April 29, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

Incident Report

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 220 - Pleasantville, NJ

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 04/30/2023 09:19AM

Final: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/29/2023 08:14 ET
Stop Time: 04/29/2023 05:41 ET

MONITORING over 2 years ago - at 04/30/2023 07:31AM

Update: A fix has been implemented and we are monitoring the results.

MONITORING over 2 years ago - at 04/30/2023 03:03AM

Update: A fix has been implemented and we are monitoring the results.

MONITORING over 2 years ago - at 04/29/2023 10:47PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 04/29/2023 06:29PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 04/29/2023 04:17PM

We are currently working with our carrier for resolution.

INVESTIGATING over 2 years ago - at 04/29/2023 12:22PM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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