Outage in Bandwidth

911 Address Provisioning Incident

Resolved Major
May 17, 2023 - Started over 2 years ago - Lasted 26 minutes
Official incident page

Incident Report

Bandwidth teams are currently investigating an incident where newly provisioned or edited 911 Endpoints are unable to be Geocoded. Teams are actively working to restore Geocoding. Note: 911 voice calls are not impacted by this incident.
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/17/2023 05:07PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/17/2023 04:44PM

Teams have implemented a change and observing successful and expected address provisioning. Customers may re-submit any endpoints for geocoding at this time. We will continue to monitor for stability.

INVESTIGATING over 2 years ago - at 05/17/2023 04:41PM

Bandwidth teams are currently investigating an incident where newly provisioned or edited 911 Endpoints are unable to be Geocoded. Teams are actively working to restore Geocoding.

Note: 911 voice calls are not impacted by this incident.

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