Outage in Bandwidth

911 Address Provisioning Incident

Resolved Major
May 17, 2023 - Started over 2 years ago - Lasted 26 minutes
Official incident page

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Outage Details

Bandwidth teams are currently investigating an incident where newly provisioned or edited 911 Endpoints are unable to be Geocoded. Teams are actively working to restore Geocoding. Note: 911 voice calls are not impacted by this incident.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/17/2023 05:07PM

This incident has been resolved.

MONITORING over 2 years ago - at 05/17/2023 04:44PM

Teams have implemented a change and observing successful and expected address provisioning. Customers may re-submit any endpoints for geocoding at this time. We will continue to monitor for stability.

INVESTIGATING over 2 years ago - at 05/17/2023 04:41PM

Bandwidth teams are currently investigating an incident where newly provisioned or edited 911 Endpoints are unable to be Geocoded. Teams are actively working to restore Geocoding.

Note: 911 voice calls are not impacted by this incident.

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