Outage in Bandwidth

Bandwidth Local Markets Impairment - 338 - Bloomington, IN - 922- Cincinnati, OH - 927 - Harrisonburg, VA

Resolved Major
May 20, 2023 - Started over 2 years ago - Lasted about 21 hours
Official incident page

Incident Report

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 927 - Harrisonburg, VA Bandwidth 922 - Cincinnati, OH Bandwidth 338 - Bloomington, IN
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 05/21/2023 10:32PM

Card has been replaced. We can see good OSC light, faults have cleared and services have been restored.

IDENTIFIED over 2 years ago - at 05/21/2023 09:01PM

Update: Our carrier has identified an card failure and is working to complete replacement.

IDENTIFIED over 2 years ago - at 05/21/2023 04:52PM

Update: Our carrier has identified an card failure and is working to complete replacement.

IDENTIFIED over 2 years ago - at 05/21/2023 12:57PM

Update: Our carrier has identified an card failure and is working to complete replacement.

IDENTIFIED over 2 years ago - at 05/21/2023 08:59AM

Update: Our carrier has identified an card failure and is working to complete replacement.

IDENTIFIED over 2 years ago - at 05/21/2023 04:57AM

Update: Our carrier has identified an card failure and is working to complete replacement.

IDENTIFIED over 2 years ago - at 05/21/2023 01:14AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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