Outage in Bandwidth

Bandwidth Local Market Impairment - 220 - Pleasantville NJ

Resolved Major
May 28, 2023 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Components affected
Bandwidth 220 - Pleasantville, NJ
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/28/2023 08:17AM

Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 05/27/2023 07:30 ET
Stop Time: 05/27/2023 09:40 ET

MONITORING over 1 year ago - at 05/28/2023 03:39AM

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

IDENTIFIED over 1 year ago - at 05/28/2023 12:03AM

We are experiencing an issue on the Bandwidth network affecting a small portion of local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.

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