Outage in Bandwidth
Possible SMS and MMS Failures to Canadian Recipients
Resolved Major
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Outage Details
Components affected
Bandwidth Toll Free MMS - Inbound Bandwidth REST APIs - HTTP MMS Messaging Bandwidth MMS Messaging (MM4) Bandwidth Toll Free MMS - Outbound Bandwidth REST APIs - HTTP SMS Messaging Bandwidth Toll-Free SMS - Outbound Bandwidth SMS Messaging (SMPP) Bandwidth Toll-Free SMS - InboundLatest Updates ( sorted recent to last )
We’ve confirmed stability and we’re considering this incident resolved.
Our vendor has deployed a fix and we're seeing deliveries return to expected levels. We're currently monitoring for stability.
Our partner has identified the issue and is working to resolve, but there is no timeline at this point.
We’re currently investigating an issue with our industry partner causing some failed deliveries for both SMS and MMS to Canadian recipients. Messages are being queued and should complete delivery once resolved.
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