Outage in Bandwidth

Massachusetts 911 Incident

Resolved Minor
June 18, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Bandwidth teams are investigating an incident with an industry provider that may impact 911 calls in the state of Massachusetts. Teams are actively working to reduce impact. Updates will be provided as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/18/2024 09:35PM

This incident has been resolved.

MONITORING 5 months ago - at 06/18/2024 08:37PM

Bandwidth has been advised by the impacted industry vendor that they have resolved this incident. Teams will continue to monitor to ensure stability for 911 calls.

IDENTIFIED 5 months ago - at 06/18/2024 07:02PM

Bandwidth teams have identified the source of this incident as being isolated to an industry provider. As such, we have adjusted routing for Massachusetts based 911 calls.

INVESTIGATING 5 months ago - at 06/18/2024 06:49PM

Bandwidth teams are investigating an incident with an industry provider that may impact 911 calls in the state of Massachusetts. Teams are actively working to reduce impact. Updates will be provided as they become available.

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