Outage in Bandwidth

Inbound Calling Incident

Resolved Minor
July 09, 2024 - Started over 1 year ago - Lasted 2 days
Official incident page

Incident Report

Bandwidth is investigating an incident in which inbound calls from the AT&T Network, whose destination is an off-network Bandwidth number, may not be complete as expected.
Components affected
Bandwidth REST APIs - SIP Voice Bandwidth Inbound Calling (SIP) Bandwidth BXML Bandwidth REST APIs - HTTP Voice

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/11/2024 08:45PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/11/2024 06:12PM

This vendor has advised Bandwidth that they have resolved an industry condition impacting these call types. Bandwidth will monitor for prolonged stability.

IDENTIFIED over 1 year ago - at 07/11/2024 02:04PM

Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration. Updates will be provided as they become available.

IDENTIFIED over 1 year ago - at 07/09/2024 08:26PM

Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration. Updates will be provided as they become available.

IDENTIFIED over 1 year ago - at 07/09/2024 05:49PM

Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration.

INVESTIGATING over 1 year ago - at 07/09/2024 04:51PM

Bandwidth is investigating an incident in which inbound calls from the AT&T Network, whose destination is an off-network Bandwidth number, may not be complete as expected.

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