Outage in Bandwidth

BWUS E911 Provisioning Delays

Resolved Minor
September 20, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We’re currently investigating an issue causing provisioning delays for new E911 endpoints. Relevant teams are engaged. The issue is not affecting 911 call routing or processing.
Components affected
Bandwidth 9-1-1 Provisioning Service
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/20/2024 04:35PM

We’ve confirmed stability and we’re considering this incident resolved.

MONITORING about 1 year ago - at 09/20/2024 03:22PM

We've deployed a fix for the issue and provisioning has resumed normal function. We're currently monitoring for stability.

INVESTIGATING about 1 year ago - at 09/20/2024 02:40PM

We’re currently investigating an issue causing provisioning delays for new E911 endpoints. Relevant teams are engaged.

The issue is not affecting 911 call routing or processing.

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