Outage in Bandwidth

BW US Network Impairment - 10DLC MMS Delays

Resolved Minor
November 04, 2024 - Started 10 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an incident causing delays to 10DLC MMS messages.
Components affected
Bandwidth MMS Messaging (MM4)
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 11/04/2024 09:57PM

This incident has been resolved.

IDENTIFIED 10 days ago - at 11/04/2024 09:19PM

We have identified the cause of this incident as a result of an off-network industry provider. Bandwidth teams remain engaged with this provider to achieve expected delivery times.

IDENTIFIED 10 days ago - at 11/04/2024 08:18PM

We have identified the cause of this incident as a result of an off-network industry provider. Bandwidth teams remain engaged with this provider to achieve expected delivery times.

INVESTIGATING 10 days ago - at 11/04/2024 08:10PM

We are continuing to investigate this incident.

INVESTIGATING 10 days ago - at 11/04/2024 06:29PM

We are currently investigating an incident causing delays to 10DLC MMS messages.

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