Outage in Bandwidth

Bandwidth App Order Delays

Resolved Minor
December 03, 2024 - Started 11 months ago - Lasted about 20 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident impacting all Bandwidth App order types. All orders will be delayed in completing, including but not limited to Port Orders, New TN Orders, Line Feature Orders.
Components affected
Bandwidth Inbound Calling - Caller ID Lookup (CNAM) Bandwidth Dashboard Bandwidth New Number Ordering Bandwidth Number Porting Bandwidth Line Feature Management
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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/04/2024 01:50PM

This incident has been resolved.

IDENTIFIED 11 months ago - at 12/04/2024 12:47AM

Bandwidth teams continue to work to complete delayed orders which queued. Net-New orders are completing as expected.

IDENTIFIED 11 months ago - at 12/03/2024 11:59PM

Bandwidth teams continue to work to complete delayed orders which queued. Net-New orders are completing as expected.

IDENTIFIED 11 months ago - at 12/03/2024 10:45PM

Bandwidth teams continue to work to resolve this incident.

IDENTIFIED 11 months ago - at 12/03/2024 09:45PM

Bandwidth teams continue to work to resolve this incident.

IDENTIFIED 11 months ago - at 12/03/2024 07:52PM

Bandwidth teams have identified the source of this incident and are working to restore expected order processing times.

INVESTIGATING 11 months ago - at 12/03/2024 05:35PM

Bandwidth teams are investigating an incident impacting all Bandwidth App order types. All orders will be delayed in completing, including but not limited to Port Orders, New TN Orders, Line Feature Orders.

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