Outage in Bandwidth

Toll Free SMS and MMS Incident

Resolved Major
January 13, 2025 - Started 9 months ago - Lasted about 3 hours
Official incident page

Incident Report

Bandwidth teams are currently investigating an incident impacting the delivery of Toll Free SMS and MMS messages.
Components affected
Bandwidth Toll-Free SMS - Outbound Bandwidth Toll Free MMS - Outbound

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 01/14/2025 01:49AM

This incident has been resolved.

MONITORING 9 months ago - at 01/13/2025 11:28PM

Teams are observing expected SMS and MMS behavior. We will continue to monitor for stability.

INVESTIGATING 9 months ago - at 01/13/2025 10:30PM

Bandwidth teams are currently investigating an incident impacting the delivery of Toll Free SMS and MMS messages.

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