Outage in Bandwidth
BW US App Incident- E911 Orders Timing out
Resolved Major
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Outage Details
Components affected
Bandwidth 9-1-1 Provisioning ServiceLatest Updates ( sorted recent to last )
We've confirmed stability and we're considering this incident resolved. The outage affected orders that were adding E911 locations. Failed orders can be resubmitted and should process as expected.
A fix was implemented for the issue and we’re currently seeing orders complete as expected. We’ll continue to monitor for stability.
We’re currently investigating an issue with the BW App resulting in E911 orders timing out and not completing. This is only affecting some orders.
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