Outage in Bandwidth

Isolated Voice Calling Incident

Resolved Minor
March 31, 2025 - Started 21 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Bandwidth teams are investigating an incident impacting a small subsection of customers where RTP is unavailable. Teams are actively working to restore expected RTP behavior for the impacted calls.
Components affected
Bandwidth Inbound Calling (SIP) Bandwidth Outbound Calling (SIP)
Latest Updates ( sorted recent to last )
RESOLVED 21 days ago - at 03/31/2025 07:46PM

This incident has been resolved.

MONITORING 21 days ago - at 03/31/2025 06:56PM

Teams are observing expected behavior and will monitor for prolonged stability.

INVESTIGATING 21 days ago - at 03/31/2025 06:39PM

Bandwidth teams are investigating an incident impacting a small subsection of customers where RTP is unavailable. Teams are actively working to restore expected RTP behavior for the impacted calls.

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