Outage in Bandwidth

Toll Free Verification Incident

Resolved Minor
May 07, 2025 - Started 29 days ago - Lasted 6 days
Official incident page

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Outage Details

Teams are investigating an off-network incident where Toll Free Verifications are not completing as expected.
Components affected
Bandwidth Line Feature Management
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/13/2025 08:41PM

The impacted vendor has advised that work continues to restore the expected provisioning behavior. At this time, we are closing this open incident and adding this incident to our Known Issues page. Additional updates will be provided on the Known Issues page.

IDENTIFIED 24 days ago - at 05/12/2025 07:09PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 27 days ago - at 05/09/2025 12:57PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 29 days ago - at 05/07/2025 08:21PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 29 days ago - at 05/07/2025 08:20PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

INVESTIGATING 29 days ago - at 05/07/2025 08:20PM

Teams are investigating an off-network incident where Toll Free Verifications are not completing as expected.

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