Outage in Bandwidth

Toll Free Verification Incident

Resolved Minor
May 07, 2025 - Started 5 months ago - Lasted 6 days
Official incident page

Incident Report

Teams are investigating an off-network incident where Toll Free Verifications are not completing as expected.
Components affected
Bandwidth Line Feature Management
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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/13/2025 08:41PM

The impacted vendor has advised that work continues to restore the expected provisioning behavior. At this time, we are closing this open incident and adding this incident to our Known Issues page. Additional updates will be provided on the Known Issues page.

IDENTIFIED 5 months ago - at 05/12/2025 07:09PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 5 months ago - at 05/09/2025 12:57PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 5 months ago - at 05/07/2025 08:21PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

IDENTIFIED 5 months ago - at 05/07/2025 08:20PM

The impaired vendor has identified the source of this incident and is working to restore expected verification behavior.

INVESTIGATING 5 months ago - at 05/07/2025 08:20PM

Teams are investigating an off-network incident where Toll Free Verifications are not completing as expected.

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