Outage in Bandwidth
BW US Network Impairment - Outbound SMS toward AT&T
Resolved Major
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Outage Details
We're currently investigating an issue causing outbound message failures over Toll Free, to ATT, with error code 4360. Relevant teams are engaged, and we'll provide updates as they become available.
Components affected
Bandwidth Toll-Free SMS - OutboundLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 05/23/2025 09:18PM
We’ve confirmed stability and we’re considering this incident resolved.
MONITORING
7 days ago - at 05/23/2025 08:25PM
We've implemented mitigation at this time, and messages are completing as expected at this time. We're currently monitoring for stability.
IDENTIFIED
7 days ago - at 05/23/2025 07:37PM
The issue has been identified and we're working to deploy a fix.
INVESTIGATING
7 days ago - at 05/23/2025 07:35PM
We're currently investigating an issue causing outbound message failures over Toll Free, to ATT, with error code 4360. Relevant teams are engaged, and we'll provide updates as they become available.
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