Outage in Bandwidth

ATL Data Center Incident

Resolved Major
June 18, 2025 - Started about 14 hours ago - Lasted about 10 hours
Official incident page

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Outage Details

Bandwidth teams are investigating an incident where some inbound and outbound traffic via a segment of our ATL Data center is not processing as expected resulting in failed calls.
Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 06/18/2025 07:57PM

This incident has been resolved.

MONITORING about 6 hours ago - at 06/18/2025 06:49PM

We are continuing to monitor for any further issues.

MONITORING about 10 hours ago - at 06/18/2025 02:48PM

Teams are observing expected call processing behaviors and will monitor for stability.

IDENTIFIED about 13 hours ago - at 06/18/2025 11:14AM

Teams have identified the source of this incident and are working to restore expected routing behavior.

INVESTIGATING about 14 hours ago - at 06/18/2025 10:11AM

Bandwidth teams are investigating an incident where some inbound and outbound traffic via a segment of our ATL Data center is not processing as expected resulting in failed calls.

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