Outage in Bandwidth
Messaging Incident - Intermittent Failures of Multi-Segment Messages to VZW Prepaid Customers
Resolved MajorIncident Report
We are currently investigating an issues causing intermittent failures of multi-segment messages with a positive DLR to the VZW network over 10DLC. Relevant teams are engaged.
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 08/12/2025 09:13PM
This incident has been resolved.
IDENTIFIED
2 months ago - at 08/12/2025 01:50PM
We’re still working to deploy the fix for the issue, and we will advise once we have an ETR.
IDENTIFIED
2 months ago - at 08/10/2025 10:00PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 08/08/2025 11:36PM
We’re still working to deploy the fix for the issue, and we will advise once we have an ETR.
IDENTIFIED
2 months ago - at 08/08/2025 01:21PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 08/07/2025 09:35PM
We are continuing to work on a fix for the issue and we will advise once there is an ETR. We have also confirmed the issue is only affecting VZW prepaid customers.
IDENTIFIED
2 months ago - at 08/07/2025 12:58PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 08/06/2025 09:24PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 08/06/2025 04:02PM
We are continuing to work on a fix for this issue.
IDENTIFIED
2 months ago - at 08/06/2025 08:53AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 08/06/2025 02:25AM
We’re continuing to investigate the issue with downstream partners. Our next update will follow tomorrow morning unless there is a change in the status of the incident.
INVESTIGATING
2 months ago - at 08/06/2025 12:38AM
We are continuing to investigate this issue.
INVESTIGATING
2 months ago - at 08/05/2025 10:26PM
We are currently investigating an issues causing intermittent failures of multi-segment messages with a positive DLR to the VZW network over 10DLC. Relevant teams are engaged.
Latest Bandwidth outages
Bandwidth App Incident - 10 days ago
Bandwidth App Incident - 11 days ago
Bandwidth App Incident - 12 days ago
Inbound Calling Incident - Multiple Countries - 17 days ago
10DLC Messaging Incident - Newly Registered Campaigns - 17 days ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
