Outage in Bandwidth

10DLC & Toll-Free Provisioning Incident

Resolved Major
August 20, 2025 - Started 15 days ago - Lasted about 6 hours
Official incident page

Need to monitor Bandwidth outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Bandwidth, and never miss an outage again.
Start Free Trial

Outage Details

Teams are investigating an incident impacting 10DLC & Toll-Free provisioning.
Components affected
Bandwidth Line Feature Management
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 08/20/2025 04:35PM

We've confirmed stability and we're considering this incident resolved.

MONITORING 15 days ago - at 08/20/2025 01:42PM

Mitigation has been implemented, and we're monitoring the results.

IDENTIFIED 15 days ago - at 08/20/2025 12:09PM

We are continuing to work on a fix for this issue.

IDENTIFIED 15 days ago - at 08/20/2025 11:20AM

Teams have identified the source of this incident as an off-network event originating from a wireless provider’s provisioning system. Teams have engaged with this provider.

INVESTIGATING 15 days ago - at 08/20/2025 10:18AM

Teams are investigating an incident impacting 10DLC & Toll-Free provisioning.

Latest Bandwidth outages

Inbound MMS Incident - 1 day ago
Bandwidth App Incident - 5 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook