Outage in Bandwidth
10DLC & Toll-Free Provisioning Incident
Resolved MajorIncident Report
Teams are investigating an incident impacting 10DLC & Toll-Free provisioning.
Components affected
Bandwidth Line Feature Management
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/20/2025 04:35PM
We've confirmed stability and we're considering this incident resolved.
MONITORING
about 2 months ago - at 08/20/2025 01:42PM
Mitigation has been implemented, and we're monitoring the results.
IDENTIFIED
about 2 months ago - at 08/20/2025 12:09PM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 2 months ago - at 08/20/2025 11:20AM
Teams have identified the source of this incident as an off-network event originating from a wireless provider’s provisioning system. Teams have engaged with this provider.
INVESTIGATING
about 2 months ago - at 08/20/2025 10:18AM
Teams are investigating an incident impacting 10DLC & Toll-Free provisioning.
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