Outage in Bandwidth
BW US Voice Network Impairment - JFK Datacenter
Resolved Major
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Outage Details
We're currently investigating an issue causing call set-up failures through our JFK datacenter affecting outbound traffic. Relevant teams are engaged.
Components affected
Bandwidth Toll-Free calling - Outbound (SIP) Bandwidth Outbound Calling (SIP) Bandwidth REST APIs - HTTP Voice Bandwidth BXML Bandwidth REST APIs - SIP VoiceLatest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 08/21/2025 05:50PM
We’ve confirmed stability and we’re considering this incident resolved.
MONITORING
10 days ago - at 08/21/2025 03:54PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 days ago - at 08/21/2025 03:16PM
We're currently investigating an issue causing call set-up failures through our JFK datacenter affecting outbound traffic. Relevant teams are engaged.
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