Outage in Bandwidth

DFW Data Center Incident

Resolved Minor
September 02, 2025 - Started about 2 months ago - Lasted about 8 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident impacting Voice and Programmable Voice calls traversing our DFW Data Center. The impacted calls may receive an unexpected busy signal or become unavailable for transfer (Programmable Voice). Teams are working to restore expected calling behaviors.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/03/2025 01:35AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/02/2025 06:00PM

Teams are observing expected behavior at this time and will continue to monitor for prolonged stability.

INVESTIGATING about 2 months ago - at 09/02/2025 05:11PM

Bandwidth teams are investigating an incident impacting Voice and Programmable Voice calls traversing our DFW Data Center. The impacted calls may receive an unexpected busy signal or become unavailable for transfer (Programmable Voice). Teams are working to restore expected calling behaviors.

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