Outage in Bandwidth

Inbound MMS Incident

Resolved Minor
September 02, 2025 - Started 25 days ago - Lasted 9 days
Official incident page

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Outage Details

Inbound MMS messages from the T-Mobile network to Bandwidth destinations are failing to complete as expected. Teams are actively working to restore expected messaging behavior.
Components affected
Bandwidth MMS Messaging (MM4)
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 09/11/2025 06:29PM

This incident has been resolved.

MONITORING 17 days ago - at 09/11/2025 02:28AM

We continue to monitor for prolonged stability.

MONITORING 17 days ago - at 09/10/2025 05:06PM

Bandwidth teams are observing expected messaging behavior. We will continue to monitor for prolonged stability.

IDENTIFIED 17 days ago - at 09/10/2025 01:58PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 19 days ago - at 09/08/2025 10:10PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 22 days ago - at 09/05/2025 11:51PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 22 days ago - at 09/05/2025 02:13PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 23 days ago - at 09/04/2025 01:36PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 24 days ago - at 09/03/2025 09:39PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 24 days ago - at 09/03/2025 01:38PM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

IDENTIFIED 25 days ago - at 09/03/2025 03:08AM

Teams have identified the source of this incident and are working with industry providers to restore expected inbound MMS behaviors.

INVESTIGATING 25 days ago - at 09/03/2025 01:38AM

Inbound MMS messages from the T-Mobile network to Bandwidth destinations are failing to complete as expected. Teams are actively working to restore expected messaging behavior.

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