Outage in Bandwidth
Multi-Segment SMS Delivery Incident - Outbound
Minor
September 27, 2025 - Started about 1 hour ago
Official incident page
Official incident page
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Outage Details
Bandwidth teams are investigating an incident where outbound multi-segment SMS messages to a Verizon Wireless destination are not delivering as expected or failure to deliver. Teams are working with the impacted vendor to restore expected delivery of SMS messages.
Components affected
Bandwidth Toll-Free SMS - Outbound Bandwidth REST APIs - HTTP SMS Messaging Bandwidth SMS Messaging (SMPP)Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 hour ago - at 09/27/2025 06:09PM
Bandwidth teams are investigating an incident where outbound multi-segment SMS messages to a Verizon Wireless destination are not delivering as expected or failure to deliver. Teams are working with the impacted vendor to restore expected delivery of SMS messages.
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