Outage in Bandwidth

MMS 10DLC Outbound Delivery Delays - T-Mobile

Resolved Major
October 31, 2025 - Started about 13 hours ago - Lasted about 8 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident impacting outbound MMS 10DLC messages. These messages are delayed in delivery to T-Mobile destinations.
Components affected
Bandwidth MMS Messaging (MM4)

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Latest Updates ( sorted recent to last )
RESOLVED about 5 hours ago - at 11/01/2025 02:08AM

This incident has been resolved.

MONITORING about 6 hours ago - at 11/01/2025 12:21AM

Teams are observing expected messaging behavior. We will monitor for prolonged stability.

IDENTIFIED about 8 hours ago - at 10/31/2025 11:12PM

Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.

IDENTIFIED about 9 hours ago - at 10/31/2025 09:46PM

Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.

IDENTIFIED about 11 hours ago - at 10/31/2025 07:15PM

Teams have identified this incident as a result of an off network impairment. We continue to work with the impacted industry provider to restore expected messaging behavior.

INVESTIGATING about 13 hours ago - at 10/31/2025 06:08PM

Bandwidth teams are investigating an incident impacting outbound MMS 10DLC messages. These messages are delayed in delivery to T-Mobile destinations.

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