Outage in Bandwidth

Toll-Free Port Activations Incident

Resolved Minor

January 08, 2026 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

Bandwidth teams are investigating an incident where Toll-Free Port Orders are not activating as expected, resulting in delayed port activations.

Components affected

Bandwidth Number Porting

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 01/08/2026 11:54PM

This incident has been resolved.

IDENTIFIED about 2 months ago - at 01/08/2026 09:07PM

Bandwidth teams have identified the source of this incident and are working with industry providers to bring about resolution.

IDENTIFIED about 2 months ago - at 01/08/2026 07:15PM

Bandwidth teams have identified the source of this incident and are working with industry providers to bring about resolution.

IDENTIFIED about 2 months ago - at 01/08/2026 05:35PM

Bandwidth teams have identified the source of this incident and are working with industry providers to bring about resolution.

INVESTIGATING about 2 months ago - at 01/08/2026 04:34PM

Bandwidth teams are investigating an incident where Toll-Free Port Orders are not activating as expected, resulting in delayed port activations.

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