Outage in Bandwidth
DFW Data Center Incident
Resolved MajorIncident Report
Teams are investigating an incident in our DFW data center where Programable Voice traffic may not process as expected. Bandwidth is taking steps to mitigate impact to customers traffic.
Components affected
Bandwidth Outbound Calling (SIP) Bandwidth Inbound Calling (SIP) Bandwidth REST APIs - HTTP Voice Bandwidth REST APIs - SIP Voice Bandwidth REST APIs - HTTP Voice Bandwidth BXML Bandwidth REST APIs - SIP Voice Bandwidth BXMLNeed to monitor Bandwidth outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/22/2026 01:36PM
This incident has been resolved.
MONITORING
about 1 month ago - at 01/21/2026 04:20PM
Bandwidth teams are observing expected network behavior in our DFW Data Center. We will monitor for stability.
IDENTIFIED
about 1 month ago - at 01/21/2026 03:24PM
Teams continue to investigate an incident impacting our DFW Data Center. Standard Voice and Programmable Voice Calls may not complete as expected via this location.
MONITORING
about 2 months ago - at 01/21/2026 03:54AM
Teams are observing expected network behavior and will monitor for prolonged stability.
IDENTIFIED
about 2 months ago - at 01/21/2026 02:53AM
Teams have identified the source of this incident and are working to restore expected network behavior.
INVESTIGATING
about 2 months ago - at 01/21/2026 01:41AM
Teams continue to investigate an incident impacting our DFW Data Center. Standard Voice and Programmable Voice Calls may not complete as expected via this location.
INVESTIGATING
about 2 months ago - at 01/21/2026 01:31AM
Teams are investigating an incident in our DFW data center where Programable Voice traffic may not process as expected. Bandwidth is taking steps to mitigate impact to customers traffic.
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