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Outage in Bandwidth

DFW Data Center Incident

Resolved Major
January 21, 2026 - Started 22 days ago - Lasted 1 day
Official incident page

Incident Report

Teams are investigating an incident in our DFW data center where Programable Voice traffic may not process as expected. Bandwidth is taking steps to mitigate impact to customers traffic.

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 01/22/2026 01:36PM

This incident has been resolved.

MONITORING 21 days ago - at 01/21/2026 04:20PM

Bandwidth teams are observing expected network behavior in our DFW Data Center. We will monitor for stability.

IDENTIFIED 21 days ago - at 01/21/2026 03:24PM

Teams continue to investigate an incident impacting our DFW Data Center. Standard Voice and Programmable Voice Calls may not complete as expected via this location.

MONITORING 22 days ago - at 01/21/2026 03:54AM

Teams are observing expected network behavior and will monitor for prolonged stability.

IDENTIFIED 22 days ago - at 01/21/2026 02:53AM

Teams have identified the source of this incident and are working to restore expected network behavior.

INVESTIGATING 22 days ago - at 01/21/2026 01:41AM

Teams continue to investigate an incident impacting our DFW Data Center. Standard Voice and Programmable Voice Calls may not complete as expected via this location.

INVESTIGATING 22 days ago - at 01/21/2026 01:31AM

Teams are investigating an incident in our DFW data center where Programable Voice traffic may not process as expected. Bandwidth is taking steps to mitigate impact to customers traffic.

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