Outage in Bandwidth

ATL Data Center Incident

Resolved Minor

January 28, 2026 - Started 2 days ago - Lasted about 3 hours
Official incident page

Incident Report

Bandwidth teams have identified a condition in our Atlanta Data Center, resulting in some calls, not processing as expected. Teams are working to restore, expected network and calling connectivity.

Components affected

Bandwidth Outbound Calling (SIP) Bandwidth Inbound Calling (SIP) Bandwidth Toll-Free calling - Outbound (SIP) Bandwidth Toll-Free calling - Inbound (SIP) Bandwidth REST APIs - HTTP Voice Bandwidth REST APIs - SIP Voice Bandwidth REST APIs - HTTP Voice Bandwidth REST APIs - SIP Voice

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/28/2026 05:05PM

This incident has been resolved.

MONITORING 2 days ago - at 01/28/2026 03:14PM

Teams are observing expected network and calling behaviors. We will continue to monitor for stability.

IDENTIFIED 2 days ago - at 01/28/2026 02:32PM

Bandwidth teams have identified a condition in our Atlanta Data Center, resulting in some calls, not processing as expected. Teams are working to restore, expected network and calling connectivity.

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