Outage in Bandwidth
Bandwidth Help Center - Synthi
Resolved MinorIncident Report
Summary AI Generated
Bandwidth experienced a vendor-related incident that prevented users from interacting with Synthi as expected, affecting the Help Center and Ticketing Support systems. Users could still submit support requests via email during the outage. The incident was resolved after 1.8 hours once normal Synthi behavior was restored and confirmed stable.
Bandwidth teams have identified in incident with our vendor where users may not be able to interact with Synthi as expected. Users may still open support requests via email.
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Latest Updates ( sorted recent to last )
RESOLVED
about 24 hours ago - at 04/14/2026 01:40PM
This incident has been resolved.
MONITORING
about 24 hours ago - at 04/14/2026 01:24PM
Bandwidth is observing expected Synthi behavior. We will monitor for stability.
INVESTIGATING
1 day ago - at 04/14/2026 11:53AM
Bandwidth teams have identified in incident with our vendor where users may not be able to interact with Synthi as expected. Users may still open support requests via email.
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