Bandwidth experienced a major incident affecting Toll Free and 10DLC messaging provisioning, preventing these requests from completing properly across their ecosystem. The issue was caused by problems with a vendor partner and impacted the Line Feature Management component. The incident was resolved after 1.2 hours of investigation and remediation work.
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This incident has been resolved.
Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.
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