Outage in Bandwidth

Messaging Provisioning Incident

Resolved Major

May 15, 2026 - Started about 8 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Bandwidth experienced a major incident affecting Toll Free and 10DLC messaging provisioning, preventing these requests from completing properly across their ecosystem. The issue was caused by problems with a vendor partner and impacted the Line Feature Management component. The incident was resolved after 1.2 hours of investigation and remediation work.

Bandwidth teams are investigating an incident impacting Toll Free and 10DLC provisioning. These requests are unable to fully provision across the ecosystem. Teams are actively working to restore expected behaviors and is partnering with the impaired vendor.

Components affected

Bandwidth Line Feature Management

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Latest Updates ( sorted recent to last )

RESOLVED about 7 hours ago - at 05/15/2026 07:46PM

This incident has been resolved.

INVESTIGATING about 8 hours ago - at 05/15/2026 06:33PM

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