Outage in Bandwidth
SMS and MMS Messaging Incident - Verizon Wireless
Resolved MinorIncident Report
Summary AI Generated
An off-network incident impacted outbound SMS and MMS message delivery to Verizon Wireless customers for 52.2 hours, causing messages to fail to deliver as expected. Bandwidth teams worked with the affected industry vendor to resolve the delivery issues. The incident was resolved after monitoring confirmed stable messaging delivery had been restored.
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 05/29/2026 10:00PM
This incident has been resolved.
MONITORING
9 days ago - at 05/29/2026 12:32PM
We continue to monitor for stability.
MONITORING
9 days ago - at 05/28/2026 08:19PM
We continue to monitor for stability.
MONITORING
10 days ago - at 05/28/2026 11:39AM
Teams are observing expected messaging delivery. We are monitoring for stability.
IDENTIFIED
10 days ago - at 05/28/2026 12:54AM
Teams remain engaged with the impacted industry vendor to bring about a resolution.
IDENTIFIED
10 days ago - at 05/27/2026 05:55PM
Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.
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