Outage in Bandwidth
Inbound CNAM Incident
Resolved MajorIncident Report
Summary AI Generated
Bandwidth experienced a ~1.4-hour incident affecting inbound Caller ID Lookup (CNAM) queries, degrading performance for some inbound CNAM lookups while voice calls remained unaffected. Teams investigated and restored expected CNAM behavior, monitoring for stability before confirming full resolution.
Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.
Components affected
Bandwidth Inbound Calling - Caller ID Lookup (CNAM)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/10/2026 02:18AM
This incident has been resolved.
MONITORING
13 days ago - at 07/10/2026 01:21AM
Teams are observing expected CNAM behavior as we monitor for stability.
INVESTIGATING
13 days ago - at 07/10/2026 12:59AM
Bandwidth teams are investigating an incident impacting some inbound CNAM queries. Teams are working to restore expected CNAM queries performance. Voice calls are not impacted by this incident.
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