Outage in Bandwidth
US Outbound Voice Incident - One Way Audio
Resolved MinorIncident Report
Summary AI Generated
A minor incident affected a subset of Bandwidth's outbound SIP calling traffic, causing one-way audio for impacted calls. The issue lasted approximately 3.4 hours before teams restored normal audio behavior. The incident was resolved after a monitoring period confirmed stable outbound call performance.
Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.
Components affected
Bandwidth Outbound Calling (SIP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/17/2026 07:49PM
This incident has been resolved.
MONITORING
5 days ago - at 07/17/2026 05:25PM
Teams are observing expected audio behavior for outbound calls. We will monitor for stability.
INVESTIGATING
5 days ago - at 07/17/2026 04:27PM
Bandwidth teams are investigating an incident impacting a small sub-set of outbound traffic. This sub-set of traffic may experience one way audio.
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