Outage in Bandwidth
911 Provisioning Incident - Bandwidth App
Resolved MajorIncident Report
Summary AI Generated
**Bandwidth – 911 Provisioning Incident** On July 15, 2026, Bandwidth's 9-1-1 Provisioning Service experienced a ~2-hour outage that prevented geo-coding of 911 provisioning requests in the Bandwidth App, causing those requests to fail. The issue was investigated and fully resolved by 11:23 AM ET.
Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.
Components affected
Bandwidth 9-1-1 Provisioning ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 07/15/2026 03:23PM
This incident has been resolved.
INVESTIGATING
7 days ago - at 07/15/2026 03:10PM
We are continuing to investigate this issue.
INVESTIGATING
8 days ago - at 07/15/2026 01:33PM
Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.
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