Outage in Bandwidth
SMS and MMS 10DLC Failure
Resolved MinorIncident Report
Summary AI Generated
Bandwidth experienced a 5.2-hour incident where outbound 10DLC SMS and MMS messages to AT&T failed to deliver due to an off-network condition incorrectly flagging the messages as fraud. Both SMPP and MM4 messaging components were affected. The issue was resolved after teams confirmed expected messaging behavior had returned and monitored for stability.
Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 10/08/2026 03:05AM
This incident has been resolved.
MONITORING
about 16 hours ago - at 10/08/2026 02:18AM
Teams are observing expected messaging behavior and will monitor for stability.
INVESTIGATING
about 21 hours ago - at 10/07/2026 09:51PM
Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.
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