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Outage in Bandwidth

Bandwidth Local Market Impairment - 554 - Longview, TX

Resolved Major
October 09, 2026 - Started 1 day ago - Lasted about 17 hours
Official incident page

Incident Report

Summary AI Generated

Bandwidth experienced a 17-hour network impairment in the Longview, TX local market that affected a portion of calls. The root cause was identified by Bandwidth's carrier partner, who worked to complete repairs. All services were fully restored once the carrier completed the necessary repairs.

We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 10/10/2026 02:07PM

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.

IDENTIFIED about 12 hours ago - at 10/10/2026 11:43AM

Our carrier has identified the cause of this incident and is working to complete repairs.

IDENTIFIED about 13 hours ago - at 10/10/2026 10:50AM

Our carrier has identified the cause of this incident and is working to complete repairs.

IDENTIFIED about 15 hours ago - at 10/10/2026 08:58AM

Our carrier has identified the cause of this incident and is working to complete repairs.

INVESTIGATING about 19 hours ago - at 10/10/2026 04:59AM

We are continuing to investigate this issue.

INVESTIGATING about 22 hours ago - at 10/10/2026 01:13AM

We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

INVESTIGATING 1 day ago - at 10/09/2026 09:02PM

We are experiencing an impairment on the Bandwidth network which may affect a portion of calls. We are currently working with our carrier for resolution.

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