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Outage in Bandwidth

Off-Net Port Activations

Resolved Major
October 22, 2026 - Started about 7 hours ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

A vendor-related condition caused some off-net port orders to fail to activate as expected, affecting Bandwidth's Number Porting component. The issue was identified and teams worked to restore normal port activation times. The incident lasted approximately 6.9 hours before being fully resolved.

Bandwidth teams have identified that due to a vendor condition some off net port orders are not activating as expected.
Components affected
Bandwidth Number Porting

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Latest Updates ( sorted recent to last )
RESOLVED 8 minutes ago - at 10/22/2026 09:48PM

This incident has been resolved.

MONITORING about 6 hours ago - at 10/22/2026 04:18PM

Teams are observing expected port activation times and will monitor for stability.

IDENTIFIED about 7 hours ago - at 10/22/2026 02:57PM

Bandwidth teams have identified that due to a vendor condition some off net port orders are not activating as expected.

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