Outage in Bandwidth
Voice Authentication Incident - Pindrop
Resolved MinorIncident Report
Summary AI Generated
Bandwidth experienced a ~1.7-hour disruption to its inbound Voice Authentication services caused by an off-network vendor issue affecting Inbound Calling (SIP). The third-party vendor worked to restore normal voice authentication behavior during the outage. The incident was fully resolved on October 22, 2026.
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Components affected
Bandwidth Inbound Calling (SIP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/22/2026 04:53PM
This incident has been resolved.
IDENTIFIED
about 7 hours ago - at 10/22/2026 03:14PM
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
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