Outage in Bandwidth
Toll-Free Port Activation Delays
Resolved MinorIncident Report
Summary AI Generated
Bandwidth experienced a 24-hour delay in toll-free number port activations due to a network condition affecting an external industry provider. The Number Porting component was impacted, preventing port orders from activating within expected timeframes. Bandwidth coordinated with the affected provider to resolve the issue, and the incident was fully resolved after 24 hours.
Due to an off network, industry provider’s network condition, toll-free port orders are delayed in activation. Bandwidth teams are working with the impacted industry provider to bring about expected port activation times.
Components affected
Bandwidth Number PortingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 11/11/2026 02:13PM
This incident has been resolved.
INVESTIGATING
2 days ago - at 11/10/2026 02:16PM
Due to an off network, industry provider’s network condition, toll-free port orders are delayed in activation. Bandwidth teams are working with the impacted industry provider to bring about expected port activation times.
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