Bandwidth experienced a partial inbound and outbound SIP calling disruption at their JFK datacenter lasting approximately 3.8 hours, during which affected calls may not have completed as expected. Teams investigated and restored normal calling behavior, then monitored for stability before confirming full resolution.
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This incident has been resolved.
Teams are observing expected calling behaviors and will monitor for prolonged stability.
Bandwidth teams are investigating a partial inbound/outbound call incident on our JFK datacenter. The impacted calls may not complete as expected. Teams are working to restore expected calling behaviors.
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