Outage in Banking Circle

Payment Statuses / Updates are delayed

Resolved Minor

September 29, 2025 - Started 6 months ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue impacting statuses and updates of payments. We are currently investigating the data being out of sync.

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Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 09/29/2025 10:56AM

This Incident has been resolved. All transactions are now cleared.

MONITORING 6 months ago - at 09/29/2025 10:06AM

A fix has been deployed for the backlog. Clients should start seeing their transactions synchronizing shortly. We will confirm once all transactions are cleared.

IDENTIFIED 6 months ago - at 09/29/2025 09:20AM

A fix has been implemented which has restored the syncing of new transactions. However, we are still working on the backlog of transactions impacted prior to the fix.

We will keep you updated on the backlog.

INVESTIGATING 6 months ago - at 09/29/2025 07:54AM

Investigations are ongoing and Banking Circle are working for a resolution. Updates will continue.

INVESTIGATING 6 months ago - at 09/29/2025 07:27AM

We are aware of an issue impacting statuses and updates of payments. We are currently investigating the data being out of sync.

Latest Banking Circle outages

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Issue impacting Faster Payment processing - about 1 month ago

External incident impacting DKK payment schemes - 4 months ago

Delayed status updates for payments - 6 months ago

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