Outage in Barracuda MSP
US03 - Unplanned Outage - Investigation
Resolved MinorIncident Report
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:28 PM as a result of a thermal condition in an AWS Datacenter (https://health.aws.amazon.com/health/status)
We will provide an update and/or resolution when more information is available.
Start Time: 8:28 PM Eastern Daylight Time
Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center.
Kind regards,
Your Barracuda Managed Workplace Team
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 05/09/2026 12:45PM
This incident has been resolved.
MONITORING
about 1 month ago - at 05/09/2026 08:17AM
Service has been restored. We expect a period latency as the Onsite Managers synchronize data with the Service Center.
INVESTIGATING
about 1 month ago - at 05/08/2026 10:09PM
We are continuing to work on restoring the service
INVESTIGATING
about 1 month ago - at 05/08/2026 04:52PM
We are continuing to work on restoring the service
INVESTIGATING
about 1 month ago - at 05/08/2026 12:26PM
We are currently experiencing an unplanned outage. Our Remote Monitoring triggered an alert at 8:28 PM as a result of a thermal condition in an AWS Datacenter (https://health.aws.amazon.com/health/status)
We will provide an update and/or resolution when more information is available.
Start Time: 8:28 PM Eastern Daylight Time
Upon completion, we expect a small amount of latency as the Onsite Managers synchronize data with the Service Center.
Kind regards,
Your Barracuda Managed Workplace Team
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