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The ISP has replaced the failed hardware that caused the outage. Backup Service and Cloud to Cloud Backup services have been restored. The Message Archiver and Cloud Archiving services are working through the remediation efforts to bring the services back online. We will post another update as soon as services are restored.
We are currently experiencing an outage that is affecting all services in the UK region. We have isolated the issue to a problem with our internet service provider in the region. We have escalated the issue and the ISP is investigating the root cause. We will pass on updates as we receive them.
Note: This only affects Cloud to Cloud Backup V2. Additionally, web access for the Backup Service in other regions may be affected.
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