Outage in Barracuda Networks

Barracuda Backup

Resolved Minor

September 24, 2025 - Started 7 months ago - Lasted 6 days
Official incident page

Incident Report

Our engineering team has identified an issue affecting Barracuda Backup data sources that utilize the Barracuda Backup Agent for a certain set of customers. Engineering has begun efforts to resolve the issue. We will provide another update and notify you as soon as the solution has been put in place.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/30/2025 02:20PM

This incident has been resolved

MONITORING 7 months ago - at 09/26/2025 01:11AM

A fix has been implemented for most of the affected customers. If you are still experiencing issues with backups or restores and are on a firmware version older than 6.5.01, refer to this campus article for more details:

https://campus.barracuda.com/product/backup/doc/715938914/bbs-incident-09-25-2025

IDENTIFIED 7 months ago - at 09/24/2025 07:57PM

Our engineering team has identified an issue affecting Barracuda Backup data sources that utilize the Barracuda Backup Agent for a certain set of customers.

Engineering has begun efforts to resolve the issue. We will provide another update and notify you as soon as the solution has been put in place.

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