Outage in Barracuda Networks
Barracuda Cloud Archiving (BCAS) - Hardware Outage - US Region
Resolved MinorIncident Report
Summary AI Generated
Power Distribution Units (PDUs) failed in Barracuda's US datacenter, causing multiple RDX hosts to go offline and affecting customers' ability to search and export data through the Barracuda Cloud Archiving Service. The web interface and end-user access were impacted for approximately 31 days while hardware was replaced. The incident was resolved with no data loss reported.
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 06/12/2026 01:59PM
This incident has been resolved.
MONITORING
2 months ago - at 05/13/2026 02:34PM
We are continuing to monitor for any further issues.
MONITORING
2 months ago - at 05/12/2026 06:41PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 05/12/2026 03:39PM
PDUs (Power Distribution Units) went out in the US datacenter, causing a large number of RDX hosts to go offline. The vendor and our team are working to replace failed units as quickly as possible, however some customers may experience an inability to search and/or exports while the hardware is restored. There is no data loss associated with this incident.
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