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Outage in Barracuda Networks

Barracuda Backup Service Degradation

Resolved Minor
October 21, 2026 - Started 5 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Barracuda Networks performed infrastructure maintenance over approximately 28 hours, during which the Web Interface, Email Alerts/Reports, and Offsite Transfers were unavailable across all regions. Users were unable to make configuration changes, activate new appliances, or access the product dashboard, though scheduled backups, cloud replication, and local restore operations continued to function normally. Maintenance was completed and the incident was fully resolved on October 22, 2026.

We are currently performing maintenance on our infrastructure. During this maintenance window, access to the Web Interface will be unavailable across all regions. Impact During this time: - Configuration changes cannot be made. - Product dashboard and Web Interface access will be unavailable. - New appliance activations will not be possible. - Appliances may appear offline within the management portal. Services That Remain Available The following services will continue to operate normally: + Scheduled backups will continue to run as planned. + Replication to the Barracuda Cloud will continue to function normally. + The Local Interface will remain available for restore and recovery operations. Our team is actively working to complete the maintenance and restore full functionality as quickly as possible. We appreciate your patience and understanding while we perform these improvements. Additional updates will be provided as they become available. Thank you for choosing Barracuda.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 10/22/2026 06:04PM

This incident has been resolved.

MONITORING 5 days ago - at 10/21/2026 10:36PM

We have completed our maintenance and will monitor the results.

IDENTIFIED 5 days ago - at 10/21/2026 02:02PM

We are currently performing maintenance on our infrastructure. During this maintenance window, access to the Web Interface will be unavailable across all regions.

Impact

During this time:

- Configuration changes cannot be made.
- Product dashboard and Web Interface access will be unavailable.
- New appliance activations will not be possible.
- Appliances may appear offline within the management portal.

Services That Remain Available

The following services will continue to operate normally:

+ Scheduled backups will continue to run as planned.
+ Replication to the Barracuda Cloud will continue to function normally.
+ The Local Interface will remain available for restore and recovery operations.

Our team is actively working to complete the maintenance and restore full functionality as quickly as possible.

We appreciate your patience and understanding while we perform these improvements.

Additional updates will be provided as they become available.

Thank you for choosing Barracuda.

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