Outage in Barracuda Networks
Barracuda XDR - Service Disruption on events ingestion in EU and APAC
Resolved MajorIncident Report
Summary AI Generated
Barracuda XDR suffered an intermittent disruption to network and server security event ingestion affecting EU and APAC region customers from October 28 at 2:30 AM UTC to October 29 at 6:30 PM UTC. Engineering identified the root cause and applied corrective actions to restore normal operations. The incident was fully resolved by October 29 at approximately 8:24 PM UTC.
Barracuda XDR experienced an intermittent service disruption affecting the ingestion of network and server security events from October 28 at 2:30 AM UTC through October 29 at 6:30 PM UTC. This issue impacted customers within the EU and APAC regions.
Our engineering team promptly investigated the incident, identified the root cause, and implemented the necessary corrective actions to restore normal service operations. We will continue to closely monitor the environment to ensure ongoing stability and to verify the complete recovery of all affected functionality.
We sincerely apologize for this disruption and any inconvenience it may have caused. Ensuring the reliability, availability, and integrity of our services remains a top priority. We appreciate your patience, understanding, and continued trust as we work to maintain the highest standards of service.
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Latest Updates ( sorted recent to last )
RESOLVED
24 minutes ago - at 10/29/2026 08:24PM
This incident has been fully resolved, and the affected events ingestion service has been restored to normal operations and is now functioning as expected.
MONITORING
about 2 hours ago - at 10/29/2026 07:13PM
Barracuda XDR experienced an intermittent service disruption affecting the ingestion of network and server security events from October 28 at 2:30 AM UTC through October 29 at 6:30 PM UTC. This issue impacted customers within the EU and APAC regions.
Our engineering team promptly investigated the incident, identified the root cause, and implemented the necessary corrective actions to restore normal service operations. We will continue to closely monitor the environment to ensure ongoing stability and to verify the complete recovery of all affected functionality.
We sincerely apologize for this disruption and any inconvenience it may have caused. Ensuring the reliability, availability, and integrity of our services remains a top priority. We appreciate your patience, understanding, and continued trust as we work to maintain the highest standards of service.
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