Outage in Barracuda Networks
Mail processing degraded in US region
Resolved MinorIncident Report
Summary AI Generated
Barracuda Networks experienced degraded mail processing service for some US region customers over 36.2 hours, where new items and search results became unavailable while message ingestion continued normally. Engineering identified and worked to restore full capacity, with service gradually recovering for nearly all customers before being fully resolved. The incident was completely resolved with all mail processing restored to full capacity and search functionality returned to normal.
Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.
Components affected
Barracuda Networks Mail ProcessingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/01/2026 08:03PM
This issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results.
MONITORING
9 days ago - at 05/01/2026 03:25PM
Mail processing service has been restored for nearly all customers with a very small set of affected items remaining. We are continuing to work towards resolution for those remaining items.
IDENTIFIED
10 days ago - at 04/30/2026 07:54AM
Mail processing service is currently degraded for some customers in the US region. Engineering has identified the issue and is working to restore full capacity to the service. Message ingestion is unaffected, but new items and some search results may be unavailable until service is restored.
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